ARTISAN CORPORATION OF AMERICA
Artisan Corporation Of America has been around for a long time. What we can discern from their website is that they pay you for making earrings from home. The website copy reads the same as many other along with it.
What we find a little strange about Artisan Corporation Of America is that it says there are no deadlines in making the finished product. Is this possible for a company that is trying to run a business in craft making? What happens to their orders and sales if nobody has any fixed period to finish the products? Don’t they have a supply to meet, dealers to supply, buyers to sell to? How can they possibly know when what is coming in if everyone is making stuff on random times? I sure would like an answer to this one. Anyone? Please post below.
They also say that the earrings are easy to make. As per the reviews of the people who have tried to make the earrings, they are not exactly all of that. They do require skill and practice to make.
It also says “Finally, if you decide making jewelry is not for you, just return the complete Basic Jewelry Kit within 14 days, unused and intact, and we will refund your purchase price, minus $11.97 for shipping, handling and restocking.” Which means that you have to decide that you do not want to work for the Artisan Corporation Of America just by staring at the kit. If you actually try to make it and use something out of the starter kit material, they are not going to refund any of your money. Not much of a guarantee in my opinion.
Here is what a few people had to say about this company:
One such person who used the starter kit from the Artisin corporation of America said that the earrings actually took her two hours to complete round the first time. This person also says that although her samples were near perfect her work kept getting rejected. It is always hard in the case like this to see whether this was the result of deliberate unfair action of company, as many people claim is the case with a lot of product assemble companies, or just that craftsman ship on the part of the worker was lacking.
Another person reports that they called up the offices of Artisan Corporation of America and asked forr details such as the physical address. The company refused to provide these details claiming that it was for security reasons. This sounds slightly strange. What possible security threat could they be facing when all they do is craft business? Maybe they meant that they do not want disgruntled people who have not been able to get through to come looking for their money. If such is the case then they this is not the ideal work and hiring practise, for this or ANY business. There are definitely other ways to recruit people to work from home while making crafts for you other than getting strangers to register online by paying a moderate sum of money.
Another user of reports that they tried to get in touch with the company for additional details and the company did not get back to them with any information, while another reports that the response was very unsatisfactory on the grounds of pleasentness and helpfulness.
This company seems to have a satisfactory record with the better business bureau . Although there are several complaints against them online in forums and blogs the record with the better business bureau for shows them to have a satisfactory status.
The following is the BBB report on the Artisan Corpoaration Of America: ( Courtsey: bbb.org )
This is not a BBB accredited business.
Business Contact and Profile
Name: Artisan Corporation of America
Phone: (410) 585-1455
Fax: (410) 585-0081
Address: PO Box 10472
Baltimore, MD 21209-0472
Original Business Start Date: January 1990
New Owner Date: February 2000
Principal: Mr. James Effron, President
Customer Contact: Mr. Robert Moore, Contact Person for Inquiries – (410) 585-1455
Employees: 10
TOB Classification: Work-At-Home Cos.
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: artisan
Products and Services
This company offers work-at-home jewelry making.
Additional Locations and Phone Numbers
Additional Addresses
P.O. Box 10472
Baltimore, MD 21209
Additional Phone Numbers
Tel: (800) 863-1374
Customer Complaint History
When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.
BBB processed a total of 4 complaints about this company in the last 36 months, our standard reporting period. Of the total of 4 complaints closed in 36 months, 2 were closed in the last year.
These complaints concerned :
1 regarding Billing or Collection Issues BBB Definition:
Billing or Collection Issues – Claim alleging billing errors, unauthorized charges, or questionable collection practices.
1 – None of the Above – Credit, Billing or Collection Complaint Issue
1 regarding Contract Issues BBB Definition:
Contract Issues – Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.
1 – Failure to honor a contract or agreement
1 regarding Refund or Exchange Issues BBB Definition:
Refund or Exchange Issues – Claim of alleged failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
1 – None of the Above – Refund or Exchange Complaint Issue
1 regarding Sales Practice Issues BBB Definition:
Sales Practice Issues – Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
1 – None of the Above – Sales Complaint Issue
These complaints were closed as:
3 Resolved – The company resolved the complaint issues.
2 – Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
1 – Company resolved – The company resolved the complaint issues.
the complaint issues. The consumer acknowledged acceptance to BBB.
1 Administratively Closed BBB Definition:
Administratively Closed – BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution
1 – BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Government Actions
BBB has no information regarding government actions at this time.
Advertising Review
BBB has no information regarding advertising review at this time.
Program Overview – This is what the website has to say about their offer
Artisan offers you an opportunity to become a successful handcrafted jewelry producer. The guidelines on which our partnership is based are as follows:
• No Schedule
Some companies in our industry may block your production by requiring small initial purchase orders that increase in small dollar increments over time. In this arrangement, you are obligated to correctly fulfill your current purchase order prior to getting your next incremental increase. Not so when you work with Artisan. Artisan lets you determine your own jewelry production schedule – how much product you want to make and when.
• Multiple Styles
At Artisan is the only handcrafted jewelry company today that uses one basic technique in all of its designs, based on simple American Indian beaded jewelry.Other companies may limit you by offering you one style of earring to make.
• No Deadlines
Some companies may give you a due date that they claim is generous – with more than enough time to make your product. But a deadline is still a deadline. Companies that require due dates and/or purchase orders that must be honored can easily drop you from their program if you fail to comply. As a result, you could lose your investment. But Artisan requires no restrictive deadlines, due dates, or “return dates” for submitting your finished jewelry, giving you greater flexibility in your schedule. We let you make the choice.
• No Obligation
You are under no obligation to purchase supplies from Artisan or to sell us your finished product. Others require contracts, we do not.
Getting Started
To become a skilled Craftsman for Artisan, no experience is necessary. Artisan welcomes beginners—in fact, we offer unique, in-depth instructional aid and support as you learn this craft.
Learn By Doing
At Artisan, we want to ensure the quality of your work from the start. We offer a Basic Jewelry Kit with complete step-by-step instructions and supplies for 5 pairs of earrings. Plus, we encourage you to send in a pair of earrings, for us to review. We offer this service so that you can become comfortable with making earrings. When you feel that you are ready, you can begin making jewelry. Other companies may require that you start making large quantities of earrings without receiving a chance to receive feedback on the quality of your work.
As a part of the Basic Jewelry Kit, we also include the actual Shipped To Order Guidelines that we use to review product for purchase. By reviewing these guidelines, you’ll know in advance what is expected in terms of quality production prior to making jewelry.
Video Instruction
Artisan also offers an optional, exclusive instructional film in VHS or DVD format to Beginners or any Craftsman who may desire some extra help. The video allows you to actually see someone making Artisan earrings on a step-by-step basis. This easy-to-follow instruction is especially helpful to someone who has never made earrings before.
Live Support
Artisan’s strong position in the marketplace gives us the ability to maintain customer service representatives to assist you over the phone from 11AM to 3 PM Monday – Friday EST. Many companies, while representing themselves as large firms, only offer recorded support messages after hours– a frustrating prospect when you require a live person.
14-day trial offer
Finally, if you decide making jewelry is not for you, just return the complete Basic Jewelry Kit within 14 days, unused and intact, and we will refund your purchase price, minus $11.97 for shipping, handling and restocking.