BBB Reports – Cottage Industries
BBB has determined that this business meets standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
does not mean that the business’ products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business’ product quality or competency in performing services.
This company participates in BBB Online. This means the company has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
BBB RatingBased on BBB files, this business has a BBB Rating of A+
Customer Experience
Any complaints processed by the Bureau in its three-year reporting period have been resolved. The number and type of complaints are not unusual for a company in this industry. The company responds to complaints by explaining it’s refund policy and offering partial refunds when applicable. Be sure you understand all terms and conditions before investing with any work at home company.
Business Contact and Profile
Name: Cottage Industries Inc.
Phone: (407) 872-0588
Address: PO Box 568904, Orlando, FL 32856
Business Category: Doll Houses & Accessories
eMail: cotind@aol.com
Web Address: www.cotind.com
BBB file opened: October 09, 1991
Business started: May 1990
Primary Contact: Mr Barry S Ettinger (Vice President)
Complaint Contact: Mr Barry S Ettinger (Vice President)
Alternate Business Names
United Homeworkers of America
Products and ServicesThis company sells dollhouse minatures by catalog and from its retail location. They also offer a work at home program assembling accessories for doll houses. The company charges a $50.00 deposit for a kit containing materials to make a set of miniature items. Assemblers must complete a full unit and the items must meet the company’s quality standards before payment is made to the assembler. Items that do not meet the quality standards are returned to the assembler, and may be corrected and re-submitted. There is a sixty day time limit during which either the items must be completed, or the kit may be returned regardless of condition, for a partial refund.
Additional Locations and Phone Numbers
915 37th Street, Orlando, FL 32805, Orange County
(407) 872-0599 (FAX)
Customer Complaint History
The company’s size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Number of complaints processed by the BBB
in the last 36 months: 2
in the last 12 months: 1
