BBB Report – New England Crafters
There are two listings on the Better Business Bureau by the name of New England Crafters. One is for the store that they run in the Torrington area while the other is the business they run of providing home based opportunity of craft assembly. This rating is for the product assembly business. This business is not a BBB Accredited Business. Based on BBB files, this business has a BBB Rating of F. I ought to mention here that this rating did take me with surprise. This company is very popular with a lot of crafters. There are people making crafts with them with a great deal of exuberance. You can find these people on some of the popular WAH forums, one of them being the a forum at WAHM.com.
Click here to go to the thread of New England Crafters / Magical Gift Company on Wahm.com. You can also read our review of the company here
F is the lowest rating that is provided by the better business bureau to any company based on their previous record and current status. The previous record usually has to do with the number of complaints filed against the company by the people working for them and how effectively the company worked to resolve them.
While, the number of complaints filed against any company is not a measure of its good will, what is considered more important is the manner in which the company response to such complaints and the percentage of complaints that it manages to resolve amicably. The current status of the company has to do with whether or not the information provided during the time of initialization have been verified and updated by the company or not. It may be possible that the address and the phone number provided to the better business bureau may no longer be valid. All these things are considered for plotting a rating to a business.
Business Contact and Profile
Name: New England Crafters
Phone: (860) 482-3955
Fax: (860) 482-4633
Address: 38 Main St Torrington, CT 06790-5303
Original Business Start Date: January 2001
Principal: Ms. Cheska Arnone, Owner
Customer Contact: Ms. Cheska Arnone, Owner – (860) 482-3955
TOB Classification: Work-At-Home Cos., Gift Shops :
This company is not a BBB Accredited business.
Additional DBA Names:
The Magical Gift Company
Additional Locations and Phone Numbers
Additional Addresses
PO Box 875 Torrington, CT 06790-0875
Tel: (866) 844-5091
Additional Phone Numbers
Tel: (860) 482-4633
Tel: (860) 482-3995
Tel: (860) 456-9698
Tel: (860) 601-2867
Customer Complaint History
When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints. BBB processed a total of 15 complaints about this company in the last 36 months, our standard reporting period. Of the total of 15 complaints closed in 36 months, 7 were closed in the last year.
To view the complete report click here ..New England Crafters
